Jakin Technical Support Statement & Warranty Program

Please kindly refer to the attached files for more information.

Note:

Please send all technical support emails to [email protected] or submit a support ticket. We will respond as soon as possible, typically within 6 hours.

We provide service only for hardware or software that is under warranty. If only the software is covered, we will support the software but will not service any hardware issues. Likewise, if only the hardware is under warranty, we will support the hardware but will not service any software issues.

All our devices are manufactured under the most stringent quality assurance processes, in line with our [Best Value Provider statement] attached.

Attachments:
01.Covering-letter-for-revised-warranty-and-licensing-terms.pdf
02.Best-value-provider-final.pdf
03.Hardware-warranty-final.pdf
04.Ams-terms-and-conditions-updated.pdf
05.Optional-support-statement-final.pdf