Jakinid Support Website Help Desk (Jakinid.com) Knowledgebase Troubleshoot Guidelines
Application Software
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Knowledgebase Troubleshoot Guidelines Application Software

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How to resolve the AMS Configuration Error or Access to Database file is not allowed error?

Please kindly check the attached file about the troubleshooting steps.  

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How to remove a registered device from the AMS Terminal List page if it is out of service and was not un‑registered beforehand?

Please kindly referred to the attached file for more information.

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How can I manually sync. the User's data using AMS software to certain registered device?

Note:Please use MS I.E. browser to Login to AMS page,and then follow the below steps.   Step1. Please Login to AMS [System Configuration]page to disable [AMS Auto-Sync.] function.  ...

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When opening the AMS Login page,I got the "Could not load file or assembly Oracle.DataAccess or one of its dependencies. An attempt was made to load a program with an incorrect format " ?What should I do to fix it?

Issue reported:    

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How to resolve the issue that Access Manager Suite failed to sync. the updated data to the registered device?

Please kindly referred to the attached file about the troubleshooting steps.

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How to Copy/Remove FP data to Smart Card(ACTAtek MiFare card) for double access security?

Please kindly check the attached file for more information.

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How to resolve Unable to load DLL 'sqlceme35.dll'

After unzipping the AMS installation package files, please go to the SQL Server Compact Edition folder and install the  'SSCERuntime-ENU.msi', and"SSCERuntime-ENU-x64.msi" to install the SQL Compact e...

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