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AMS Desktop Enrollment software
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Knowledgebase Application Software AMS Desktop Enrollment software

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Where can I download the LogiPrint brochure file?

Please download it from the attached file.

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Where can we download the DE software installation and user manual file?

Please kindly check the attached file for more information.

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Instructional Video for Installing and Configuring AMS Desktop Enrollment Software

Please download the video from the link below.http://www.actatek.com/Downloads/support

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After clicking 'Start FingerPrint Scan',an error message shows that Enrollment process failed.Error description:The frame source device is not connected.How to resolve the error?

Please close the DE software first,and also unplug the LogiPrint device. After that please unzip the "ftrScanAPI_win10.zip" file,and then copy the "ftrScanApi.dll" file to overwrite the old file locat...

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