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May we have the steps about how to migrate the AMS from the existing AMS server to another new AMS one?


1.       Install the same or new AMS version at another new AMS backup/migration Server/PC.



Please help provide the PO no. or PO file about the purchase of AMS licenses or renewal licenses for another new AMS backup/migration Server.

Also, please provide the new AMS product key so that we will help generate the AMS key for the new AMS backup/migration Server.


2.       Please Login to the registered device's [Terminal List] page to check the last Event Logs sending status ,and make sure that it is showing 'synchronized'.


3.       Take full SQL database backup of the existing AMS version's database.


4.       Restore SQL backup to a new AMS backup/migration Server/PC, and then continue to finish the configuration of AMS database or click upgrade to finish the database(upgrade) settings ,and then continue to finish the server setup settings. After that, the AMS backup/migration server is ready.


5. Un-register the devices with the existing AMS server, and then re-register it with new  AMS backup/migration Server/PC 's end-point URL. Wait for the registration process is finished.



1.Please take note to do the 'System Backup of the device' (*.bin) before doing the registration with the new AMS backup/migration server.

***During the System Backup of the device or the device registration with the AMS,the device will be temporarily out of work under system maintenance mode.***

2.For the old AMS version or 1.2.4.x version to upgrade to the new AMS version,please help provide the 'AccessManager_ac' file located at the below hidden folder path to the support team.After that,we will help generate the new AMS version's license file to replace with.





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Article ID: 162
Category: AMS Software
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