Knowledgebase
Jakinid Support Website > Help Desk (Jakinid.com) > Knowledgebase

Search help:


What are the steps for the migration from the on-premises AMS to the AMS SaaS?

Solution

Step1.Login to the register device's [Terminal List] to ensure that the device's up-to-date event logs data were sync. with the on-premises  AMS database already.

 

Step2.Use Microsoft SQL Server Management studio software to do the full database backup for the on-premises  AMS,and then restore it to the AMS SaaS SQL server.

 

Step3.Login to the new AMS SaaS domain name,and then setup its database with the step2's restored on-premises  AMS database,and then click 'Upgrade' button.

 

Step4.Login to the registered device's [Access Client Setup] page to un-register the device with the on-premises  AMS,and then re-register the device with the AMS SaaS server's end-point URL under the new domain name.Wait for the device's re-registration was finished.

 

Note:

1.During the device's re-registration with the AMS SaaS,there is no need to worry about the event logs data lost since the up-to-date event logs data were sync. to on-premises  AMS database already,and then restored to the AMS SaaS SQL database at the above step2.

 

2.Please inform the Users not to access the device temporarily until the device's re-registration with the AMS SaaS was finished.

 

3.If needed,please login to the registered device,and then use the below URL to do the full system backup file (*.bin)  before doing the re-registration with the AMS SaaS.

 

http://IP of device/cgi-bin/systemBackup.cgi?command=0 

 
Was this article helpful? yes / no
Related articles May we have the steps about how to migrate the AMS from the existing AMS server to another new AMS one?
How to resend the registered device's event logs data back to the AMS SaaS domain database?
Is there any way that I can manually re-send the Event Logs back to AMS database?
Is there any way we can change the DB name in the AMS control panel DB setup?
Do you have the quick notes about the AMS software installation ,and the device registration steps?
Article details
Article ID: 219
Category: AMS SaaS
Views: 172
Rating (Votes): Article not rated yet (0)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies