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There are many event showing "Bottom case is detached/attached" and no idea what is happening. Could you Please advise ?


Regarding the below issue,it was due to the device's back side tamper switch button was not firmly pressed with the wall mounting bracket.


And then the device will generate the system log entries to alert the administrator to check the device installation.


To resolve it,please kindly check the device's installation to ensure that the device was installed firmly,and the device's tamper switch button was fully pressed.


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Article ID: 140
Category: General
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