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Yes, the administrator can use 99% alcohol to clean ACTAtek device, including plastic case, acrylic panel, buttons and the prism of FP scanner after every time the User access the device. |
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For those Users who got the "No User Record" message after accessing the device,it means that his/her finger can not be recognized properly at the device. The possible cause was due to his/her FingePr... |
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ACTAtek part no. : MIFARE™ ACTA-MF-1K-C-W
Frequency : 13.56MHz
Protocol : ISO14443A
Unique ID : 32 bits
E |
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If the Users have exceptionally dry or chapped fingers, and the ACTAtek fingerprint scanner cannot accurately get a reading on FingerPrint image, it will display the "Bad Quality" message.
I... |
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One possible reason to this would be the surface is dirty and require cleaning.Check and see if there is any residue left on the finger print lens. Sometimes a dirty finger print may result in such be... |
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The device's built-in CMOS camera is like other normal analogue CCTV camera that it can be used to take a picture ,and also output a |
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To enroll a new user and to associate them with a RFID smart card, please follow the below steps: |
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The cross cable connection was used for the troubleshooting purpose in case of there was a network issue reported at the device under the client's network environment.
In real case,the device is just... |
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From the below attached screenshot file,you had enabled the device's DDNS setting correctly. But now there was one step missing which it was about how to re-direct the... |
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Yes,the logo file's size is "288 x 60" in JPEG format. |
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ACTA-1K-P-SM ( Mifare Card Reader, 1k users,MiFare model)
For any ACTAtek device model code ending with "SM" meaning |
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The White/Grey CAT5 Cable is straight through cable.
The Black CAT5 Cable is a cross-over cable. |
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We do offer a wireless adapter or 3G modem(also support WiFi adapter) which you can find more information at:
http://jakinid.com/iot-devices-pr |
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The printed 26bits (H10301 format) HID prox. CSN showed at the card is |
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The video output of ACTAtek outputs a standard ,and non-compress analog video signal.
Before shipping out the ACTAtek device, we test every unit by connecting it to a standard surveillance monitor (us... |
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It is the standard "3.5 x 1.35mm DC plug" for ACTAtek device.
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The PoE Powered Device (PD) power classification of Acta3 is class 3.See below.
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In order to meet the US/EU RoHS compliance equipment,the ACTAtek3 device's battery type which holds the date and time data is a capacitive type battery.
If the device was switched on for a few days,... |
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Yes,the client can enable "the port forwarding function" of their ADSL router if they did not have the fixed public IP .
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Please kindly check the below link from Google search results page for your reference.
http://www.axis.com/global/en/support/faq/FAQ115358 |
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The size of Logo file was "288 x 60" in JPEG format.
Please kindly refer to the attached file about how to apply the device's Logo patch file to change the Logo.
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For the ACTAtek device did not have media to do live transfer through Internet such as the streaming TV, Youtube, or online game , there will be no special requirements for the device's Internet conne... |
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First of all,the client will need to sign up a DDNS account e.g.No-IP.com .
After that,the client will have the below Login details to be entered into the device's DDNS page.
And then click [Submit] ... |
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Please kindly check the attached file for more information. |
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Please Login to device's [Authentication/Log Setup] page to enable the "User and Audit Log" function.
After that,in the future,for any... |
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Regarding the below issue,it was due to the device's back side tamper switch button was not firmly pressed with the wall mounting bracket.
And then the device will generate the system log ent... |
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The device did not show the User's picture at terminal's LCD screen which is against privacy policy in certain countries. |
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Model no.:ACTA-EM-4100-ISO
Operation Frequency : 125Khz
Standard : EM4100 compatible
Memory: 64k byte read only
Read range: 5 cm
Color:White
Material:PVC
Operation Tem... |
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Please kindly check the attached file for more information. |
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ACTAtek Fingerprint device uses the advanced CMOS sensor technology with the precise optical system to deliver high quality fingerprint image.
During the Users' Fingerprint enrollment,the finger is i... |
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Please kindly check the below step-by-step instructions about how to configure the device's door strike#1 under [emergency mode] to support it.
1.Login to device's [Terminal Setup]pag... |
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If needed,the work around solution is to covert the alphabets into numeric such as below.
A ---> 1
B ---> 2
C----> 3
......
W---->23
X----> 24
Y ---->25
Z ---->26
... |
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****Please do the system backup before doing the deletion.****
Please Login to device's [View Event Log] page,and then choose the period of data to be deleted.
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It is T9.
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300 feet if using AWG18 (approx 1mm) signal wires.
We don't recommend UTP cable, please use shielded, non twisted |
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The printed EM card number is 5054304 .
ACTAtek device reads EM card number is l65004D1F60.
Steps:
1.The prefix "l" is the pre-fix character (small letter L) of EM card .
2."65" is the batch numbe... |
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Yes,it is T10 Torx Security Screwdriver.
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For example, the card number printed at the 37bit (H10302 format) HID proximity card is 11500003121
ACTAtek device's Event Logs remark field showed the card number is j0000055AE83E63.
( "... |
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1.Please download and install the latest Firefox browser version from below link.
https://www.mozilla.org/en-US/firefox/new/
2.Please enter 'about:config' under the address bar, and then clic |
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1.Please clean the surface of the device's FingerPrint sensor.
2.Login to the physical device's console menu, and then go to [User Management] page to select [Capture FP] function to put the enroll... |
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