Knowledgebase
Jakinid Support Website > Help Desk (Jakinid.com) > Knowledgebase

Search help:


We had some questions about the AMS DB.Inside AMS Event Logs table,there are 3 timestamps,can you explain what did they mean?

Solution

Please kindly check the below information,and the attached file as an example.

 

  • TIMESTAMPS : the standard time UTC of event logs received from the reader/terminal
  • LOCAL_TIMESTAMP: the converted local time of event logs received from the reader/terminal
  • RECLOGDTM: the server timestamp when it received event logs from the reader/terminal

 

In summary,the Event Logs data sending from the registered devices to AMS database are "TIMESTAMPS " (UTC) .

After that,based on the time zone settings under AMS server setup webpage,the AMS will auto-convert the received "TIMESTAMPS " (UTC)  to "LOCAL_TIMESTAMP" (e.g.Singapore timezone setting is GMT+8 ) to be used for viewing Event Logs or generating AMS reports. 

Attachments:
ms_sql_event.jpg ms_sql_event.jpg

 
Was this article helpful? yes / no
Related articles How to delete the old event logs data to help improve the speed?
When I viewed the Event Logs,why there is a ID-Unknown event displayed?
May we have the steps about how to migrate the AMS from the existing AMS server to another new AMS one?
How can I resend a registered device’s event log data to the AMS SaaS domain database?
After registering the device with AMS, I did not see any Event Logs being sent to AMS. What should I do?
Article details
Article ID: 142
Category: AMS Software
Views: 1384
Rating (Votes): Article rated 5.0/5.0 (1)

 
« Go back

 
Powered by Help Desk Software HESK, in partnership with SysAid Technologies